At wondshops.site, we are committed to providing our customers with high-quality IPTV services. We understand that there may be instances where you may want to return or cancel your subscription. Therefore, we have developed a Refund Policy that outlines the conditions for issuing a refund.

Refunds are possible if the customer requests it within 7 days of the initial subscription purchase date. However, there are certain conditions that must be met before a refund can be issued:

1. Technical issues: If you experience technical difficulties with our IPTV service, our customer support team will work with you to troubleshoot and resolve the issue. If we are unable to resolve the issue within a reasonable amount of time, we will issue a full refund.

2. Cancellation: If you wish to cancel your subscription within 7 days of the initial purchase date, you may be eligible for a refund. However, if you have already used the service, we reserve the right to deduct a pro-rata amount for the number of days you have used the service.

3. Non-Delivery: If we are unable to deliver the IPTV service within 7 days of the initial purchase date, we will issue a full refund.

4. Misuse of service: If we determine that you have misused our IPTV service, including but not limited to sharing your account with others, we reserve the right to deny your refund request.

To request a refund, please contact our customer support team by email or phone. Our team will review your request and respond within 5 business days.

Please note that refunds will be processed to the same payment method used for the initial purchase, and it may take up to 10 business days for the refund to appear on your account.

By purchasing our IPTV service, you agree to our Refund Policy. If you have any questions or concerns, please do not hesitate to contact our customer support team.